Privacy Policy & Terms & Conditions

Privacy Policy

This privacy policy sets out how PCS online solutions (dba eNewsletterSolutions) uses and protects any information that you give PCS online solutions (dba eNewsletterSolutions) when you use this website.

PCS online solutions (dba eNewsletterSolutions) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

PCS online solutions (dba eNewsletterSolutions) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 1, 2010.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at service[at]enewslettersolutions.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at one of the address on the contact page. We will promptly correct any information found to be incorrect.

Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PCS online solutions' (dba eNewsletterSolutions) relationship with you in relation to this website.

The term PCS online solutions (dba eNewsletterSolutions) or 'us' or 'we' refers to the owner of the website whose registered office is 2710 Country Lane NE, Bemidji, MN 56601. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without PCS online solutions' (dba eNewsletterSolutions) prior written consent.

 

Hours of Operation

• Monday - Friday 8:30 a.m. to 5:30 p.m. (Central)
• Closed Holidays

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Billing & Payment Policy

• You pay a fixed monthly subscription fee of $44.95 which permits you to email the monthly newsletter to up to 500 subscribers every 28 days.
• Email lists larger than 500 will be billed an additional $15 per 500 emails.
• Customers who send more than one email newsletter campaign to their subscribers within a 28 day period will be billed an additional $25.
• There are no maintenance, per email or hidden fees.
• There is no charge for test messages or campaigns sent to five or less recipients.
• There are NO contracts or cancellation fees or commitments.
• Setup is included with first month's payment and includes banner creation and account setup.
• Prices for all any other products or services on this site are whatever is listed at time of purchase.

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Email Newsletter Approval Policy

• Personalized Banner -- We will create a personalized banner for you for free (which also includes proofing, newsletter creation and account setup). Once you have approved the banner, we will use it for all future newsletters. Any changes after the initial approval are subject to charges.
• New Customers -- Newsletter proofs will be emailed to you for approval within 24 to 48 hours of your confirmed online purchase and receipt of pictures and copy for banner -- IF it was submitted BY 3 p.m. Monday through Friday. Any services purchased after 3 p.m. Friday or on Saturday/Sunday will be sent a proof by 3 p.m. Monday.
• Repeat Customers -- You will be emailed your newsletter on the 25th day of the month (for example, the April issue will be emailed to you March 25th). Requests for corrections/changes must be made by email or online form and received by our service department within 48 hours or your newsletter will be considered "approved."
• Acceptance -- I understand and agree that I will proofread my banner and newsletter for accuracy each month. I further understand emailing, mailing, copying, sending or using the newsletter in any way constitutes my full acceptance and approval of the newsletter, personal banner and its content.
• Any late or "last-minute" changes (after the 20th day of the month) for any newsletter plan are subject to charges.

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Email Newsletter Service Setup

• Setup is included with first month's subscription payment -- This includes banner design, proofing, newsletter creation and account setup.
• Click Here to Set Up Your Banner -- Only .jpg, .gif, .tiff and .png file types are accepted.

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Newsletter Delivery

• I understand my email newsletter will be delivered on the 25th day of the month (or a few days earlier or later if there is a holiday or the 25th is a Sunday).
• Newsletters not used by the 25th are replaced with the most current newsletter.

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Promotions & Referrals

• Promotion codes or referral name must be provided at the time of the order to receive any discounts.

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Compliance

• I understand and agree to comply with all privacy and spam laws (outlined in the CAN-SPAM Act of 2003) and eNewsletterSolutions' business policies.

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Money-Back Guarantee & Cancellation Policy

• There are NO contracts or cancellation fees.
• Cancellation for New Email Newsletter Customers -- Must be made in writing (email, letter or fax) within 30 days of the original signup date.
• Cancellation for Active Email Newsletter Customers -- Cancellation of any plan must be made in writing (email, letter or fax) by the 20th day of the month (for example; cancellation for the August issue must be made by July 20). Cancellation after the 20th will be billed for the current month's service.
• Easiest Way to Cancel Email Newsletter Service -- Email your full name and email address to Cancel@eNewsletterSolutions.com.
• Request for Your Money Back (email marketing) -- If you are not satisfied with the quality or service -- plainly state in your letter or email your specific complaint and a request for the refund within 30 days and include your name, email address and a copy of your receipt. Refunds made via PayPal only.
• If your account is cancelled by PCS online solutions (dba eNewsletterSolutions) because of spam violations or other misuse, you will not be entitled to a refund, no exceptions.

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Charges/Rates

• Custom Templates -- $50/hour with min. $50 charge.
• Graphics -- $50/hour with min. $50 charge.
• Freelance Writing/Editing -- $24.75 for 300-450 word articles / $34.75 for 451-750 word articles.

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Spam Policy

• All customers are responsible for complying with all privacy and spam laws, including the CAN-SPAM Act of 2003.
• PCS online solutions (dba eNewsletterSolutions) reserves the right to change your newsletter at any time without notice to keep in compliance with any/all laws and regulations.
• Spam is unsolicited commercial email (UCE), junk mail, unwanted email or bulk mail that has not been requested by the recipient. Spam is perceived as intrusive, irrelevant, rude and often offensive.
• Spam emails usually do not contain an option to unsubscribe from the sender's list.To sum it up, spam is the opposite of permission-based emails -- those that are wanted, subscribed to, desired, requested, anticipated, personal or relevant.
• If your spam percent is too high (more than 3 per 1,000 emails), PCS online solutions (dba eNewsletterSolutions) reserves the right to cancel your account without notice and without reimbursement.
• If you plan to spam, don't sign up with eNewsletterSolutions. We hate spam.

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Permission

• PCS online solutions (dba eNewsletterSolutions) has implemented several email practices that include:

  • Encouraging permission-based marketing.
  • Discouraging unsolicited email campaigns.
  • Responding to all complaints suggesting that a user is "spamming."
  • eNewsletterSolutions reserves the right to reject the import of any email list for any customer at any time that it feels has not adequately proven that the email list is complying with all CAN-SPAM rules and regulations.
  • If you plan to spam, don't sign up with eNewsletterSolutions. We hate spam.

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Security

• Security measures are in place to protect the loss, misuse and alteration of information under our control. Subscriber lists are kept separate and private and we never share it with customers, partners, advertisers, or anyone else.
• We do not keep credit card information on file. PayPal is preferred for optimum security because that way nobody ever actually sees card information.

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Copyright

• All content appearing on this Web site is the property of PCS online solutions (dba eNewsletterSolutions), 2710 Country Lane NE, Lake View Plaza, Bemidji, MN 56601. Copyright © 2005-2010. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ®2005-2010 PCS online solutions (dba eNewsletterSolutions). All rights reserved.

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Trademarks

• All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by PCS online solutions (dba eNewsletterSolutions). Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of PCS online solutions (dba eNewsletterSolutions) or any third party, except as expressly granted herein.